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I sympathize fabiano. Don't waste your time with the chat room help that Sony offer though. They just referred me to some useless help page links that I already knew didn't help. I'm sure that the problem is at their end not mine but they wouldn't even look at my account or send me an email response. They said that I had to ring the call centre in the U.S to get further help. Not really an option for me I am afraid.
RCR, that’s great that you can still access your account. As I have said, I cannot even sign in so it has nothing to do with the ordering process. My problem began after I applied the credit and started using it to order, (2 books successfully).
What really pisses me off is that Sony doesn’t even care enough to give you an error message that actually means anything. Surely that’s not hard or a lot to ask. What help is "Oops that page is currently unavailable", to anyone?
For what it is worth I can recommend Books on Board. They let me download just about all of their books, the majority of titles are available in EPUB format, the pricing is comparable to the Sony Store and I don't have to pretend and play games when using them.
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