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2,000 turns on a charge, what kind of file were you reading for the 500 a bar estimate? That's below average but really not that bad, what, 2 or 3 books per charge? I guess if Sony does offer to repair it, you'll have to balance the more often charging versus being without it for 2-4 weeks.
Oh, and I assume you fully charged off the wall, not USB, and kept it away from <60 degree cold? And I noticed you said you moved your books off the card, did you remove the card completely or leave it in?
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