So, after a week of having my broken Reader, BHPhotoVideo kindly shipped out a new unit.
It's currently gone through customs and I have a call from UPS. They want me to pay AGAIN for import duty as it's a new item. I explained that it is a warranty replacement but are having none of it.
I'm supposedly to go to my local HM customs office to sort it. I only have the receipt from the origianl purchase and have no receipt from the last time I paid import duty.
It's looking like i'm screwed and have to pay the import duty TWICE....... and I'm really pissed about it.
To summarise, the reader cost me £204, import duty £120 in total.
NOT IMPRESSED