At this point, I would go to your credit card company and try to get a refund from them. You've attempted contacting Diesel directly with almost zero success. You have managed to get them to respond once (likely only because you made a complaint about them in a public forum), but nothing further has happened. Contact your CC company and let them know what's going on and they should gladly refund your money. If Scott wants to dispute it, he'll have to explain his company's (in)actions to the CC company.
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