Well after much running about (sorting office, Main post office) with a print out of the UPS tracking details, I was told that they couldn't tell me anything without their (Royle Mail) tracking details

So I get home to find a letter from (Parcel Force Worldwide) telling me their holding a parcel for me with duty on it

So I phoned them and asked why their was an attempt at delivery and how did I miss it with 3 people in the house ?.
He told me that theres a glitch in the system that says attempted delivery but really there wasn't one

(Nice system

)
So I paid the duty on my card and my friend is going to pick the parcel up after he finishes work

I hope it all works ok after paying duty and parcel forces handling fee of £29.19