MobileRead Forums - View Single Post - iRex

pdam · 03-12-2007, 05:02 PM

Kudos to Ali for putting together the wiki in a positive vein. If we want to take this fwd to iRex ... the next question would be .... what is the rhetoric that we would either frame as a petition (e.g. we the undersigned ....) or frame as an open letter?

My 0.02c - if people have the stomach and drive to take this forward - would be for a petition that people could agree to sign (or not). We could use the facilities of this site to run a single answer survey to sign up to a petitiom that we could then send to the CEO. We could, with permission, look at the number of people with a Mobileread profiles that indicate they own an Iliad versus the % number of signaturies.

What could the wording be? Something simple, referencing Ali's wiki, like (it'll need wordsmithing as I am both slightly dyslexic and lazy):

"We the undersigned believe that iRex's marketing of the Iliad er100 has been misleading and that customers purchasing the er100 have done so under false pretences (reference wiki here). We believe that customers who have been missled should be offered some recompense and would like to know what iRex intend to do to rectify this situation".

As stated - someone will have to look at the language .... then ... what would be a good next step? My guess would be a response, followed by either an offer or a request for customer consultation (which is probably reasonable at this stage)...

I should clarify that I'm not keen to lead this initiative, but I do understand the relevance. I think that iRex have been missleading - but ultimately I am a user of the device and and I would really like to see the company succeed. Start-ups are often not great initially ... but we shouldn't loose site of the fact that the effort from iRex was both innovative and in good faith ... I'd like to see breathing room to allow them to prove that they can couple innovation with customer focus and make a success of their business ....

Thoughts? Does anyone want to drive this forward?

03-12-2007, 05:02 PM	#83
pdam Groupie Posts: 199 Karma: 100 Join Date: Aug 2006 Device: iLiad, iPaq, Psion5&7, Blackberry	Kudos to Ali for putting together the wiki in a positive vein. If we want to take this fwd to iRex ... the next question would be .... what is the rhetoric that we would either frame as a petition (e.g. we the undersigned ....) or frame as an open letter? My 0.02c - if people have the stomach and drive to take this forward - would be for a petition that people could agree to sign (or not). We could use the facilities of this site to run a single answer survey to sign up to a petitiom that we could then send to the CEO. We could, with permission, look at the number of people with a Mobileread profiles that indicate they own an Iliad versus the % number of signaturies. What could the wording be? Something simple, referencing Ali's wiki, like (it'll need wordsmithing as I am both slightly dyslexic and lazy): "We the undersigned believe that iRex's marketing of the Iliad er100 has been misleading and that customers purchasing the er100 have done so under false pretences (reference wiki here). We believe that customers who have been missled should be offered some recompense and would like to know what iRex intend to do to rectify this situation". As stated - someone will have to look at the language .... then ... what would be a good next step? My guess would be a response, followed by either an offer or a request for customer consultation (which is probably reasonable at this stage)... I should clarify that I'm not keen to lead this initiative, but I do understand the relevance. I think that iRex have been missleading - but ultimately I am a user of the device and and I would really like to see the company succeed. Start-ups are often not great initially ... but we shouldn't loose site of the fact that the effort from iRex was both innovative and in good faith ... I'd like to see breathing room to allow them to prove that they can couple innovation with customer focus and make a success of their business .... Thoughts? Does anyone want to drive this forward?