Quote:
Originally Posted by PennyPie
K-Thomm wrote
No...as I stated earlier, Amazon acts as a venue for individuals & small businesses to sell their merchandise...so...MANY of the purchases made on Amazon are in fact thru private individuals or businesses which have no relationship with the publishing company of the item they're selling....no way does Amazon have any obligation to supply ebooks for those items.
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While Amazon does act as a venue for third-party merchants, the so-called "Amazon Sellers," they also make it very clear when you're purchasing from one of these third parties rather than Amazon itself. (At least they do in the USA and Canada.)
So while Amazon has no obligation to do anything for the customers of those third parties, most customers know whether they bought from Amazon itself (in which case Amazon policies do apply) or from a third party.