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Old 10-01-2009, 10:16 AM   #4
Junior Member
readerjr began at the beginning.
Posts: 3
Karma: 10
Join Date: Aug 2009
Device: prs700
the real answer

Hello I dont know if you still need the help but you can try this:

If the reader doesnt have enought energy in order to complet a simple reset process will have the same screen all the time , also if you charge the unit with the computer you have to be sure that the computer doesnt have the sleep mode feature on, because if it does for security purposes it wont charge the unit so you are just loosing your time, please do follow. connect the reader with the computer and check if you have a red light next to the power button, if you do, please charge the unit just for one hour, if you dont have a red light hit the reset button while is connect with the computer, we need the red light , after charging the unit hit the reset button and swicth the power button 3 times , the screen will flash and will get the starting up message and the main menu will show up...
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