Quote:
Originally Posted by jojo81
finally got around to ordering the ezreader. wanted to take advantage of the discount price even though i was slightly dubious about the international returns policy having had no response to my queries. ad a message from RobertB which was good but still not exactly what i asked lol but thanks anyway. i'm hoping i don't have to return it but it's a relief to know i can if i need to. i don't have a problem paying costs but wonder why if it's costing more than quoted to ship internationally they don't charge to cover costs. i personally wouldn't mind paying the extra for a quality product and it seems a shame that they will lose a large proportion of buyers if they have to stop shipping internationally and obviously a shame for those who will lose out on buying.
BTW does anyone have any advice on the reader for me. it's my first ebook reader so am v interested
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Dear JoJo:
You are going to love your Pocket PRO. Congratulations!
International shipping has what USPS calls "adjustments". This happens after the unit ships. For example, we are charged $40 for freight. We charge you exactly that amount: $40. But, when the bill comes to us it can be $44-$46.
Fuel charges and residential delivery charges and such make up the adjustment. We cannot allow for it as it is always different.
We are trying to get a handle on it!