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same problem
on "chat" assistance with smart soft user center.... sony seems to continue to be clueless that technology being all about the interface.
they suggested i try installing eBook Library Software on another computer because "it might be an issue with Computer also" and that "this is not a common issue" and that "The Software is tested several times by our Software Department before releasing."
oy vey. why do i continue to bother with Sony products?
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