Thread: How is our customer service to you?
View Single Post
Old 09-28-2009, 03:23 PM   #61
kennyc
The Dank Side of the Moon
kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.kennyc ought to be getting tired of karma fortunes by now.
 
kennyc's Avatar
 
Posts: 35,914
Karma: 119230421
Join Date: Sep 2009
Location: Denver, CO
Device: Kindle2; Kindle Fire
Quote:
Originally Posted by Robertb View Post
Dear Gargoyle:

Yes, we are busy... but, NO, you should not have to wait to be answered! Would you please phone: 1-866-368-8788!! OR... jot me a private message with your real name and shiiping address.

I am very sorry for the let-down in recent customer service. The main problem is we get flooded with people wanting updates after we have already shipped out. Then, there are 50-100 more people placing new orders that need shipping immediately. We do not mean to lack in contacting you back... we just need more people.

Call and get your answer immediately!

Well, I re-ordered on Saturday and specified over-night, have not received a shipping notice yet. I'll call tomorrow if I don't hear something (or heaven forbid have it delivered) by tomorrow.
kennyc is offline   Reply With Quote