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Old 09-28-2009, 12:57 PM   #33
jbrephan
Junior Member
jbrephan began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Sep 2009
Device: Astak EZReader Pro
I am the original poster - and it's as if you guys didn't read the rest of my post - I *previously* tried to get hold of them - calling for three days - then finally emailed the (the supposed fastest way) and got no response for 6 hours - If *you* don't call that crappy customer service, well, then I will...

Quote:
Originally Posted by pilotbob View Post
Well, that's a bit different than...



...don't you think? Believe me, I am no way standing up for Astak... just saying that the expectations might be a bit high in this one case.

Of course if they say on their web site you get a call or response within 1 hour and it takes 2 days... then yes, that is bad.

BOb
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