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Being nasty gets no one nowhere.
As to going public, are'nt we doing it right now? MR's input can not be discounted because we are reaching more of the concerned public than flat out woldwide cover. Joe Average who's never heard of eink couldn't care less about the Iliad. I do.
Does Philips care about it's offsping's actions? I would of my children's. This is one avenue to explore.
In the long run, punishment will come that can bring about positive changes, when R&D funds dwindle and sales income does not provide adequate changeover.
How does Irex maintain itself now? Is it a long term support? How much more bad decisions or service can it withstand?
It's a shame one has to resign to negative actions to get satisfaction, and to use other actions than curteous direct communication to get response. No client is expendable. One dissatisfied is ten less new ones. One thousand is catastrophe... unless you live in a bubble. Then again maybe Harakiri was the goal all along...?
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