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schreibsatcu · 09-28-2009, 06:10 AM

Hi all,

I just got a PRS-600 and am having major issues with the Sony software and am curious if any others have or if there are any suggestions. Ever since I got my unit the sony software has not installed directly from the device correctly and just stalls aimlessly without loading. I downloaded the software direct from the website, and this installed ok, but the unit shows up as "Error" every single time the software loads. Sony is completely unhelpful and just keeps telling me to reinstall and restart over and over again... which I have! The unit is fully recognised on my pc, calibre and digital editions, it is just the sony software! To confuse things further, my SD Card is fully recognised by the sony software... I've also followed the calibre FAQ and deleted the media.xml file from my reader, but this hasn't changed anything.

I would not use the software at all, but I really would like the ability to transfer my notes and such to my computer. I've had this same problem on my Mac (10.4.x) and on my PC (vista).

Any solutions out there?

09-28-2009, 06:10 AM	#1
schreibsatcu Junior Member Posts: 3 Karma: 10 Join Date: Sep 2009 Device: PRS-600	Sony software bug?! Hi all, I just got a PRS-600 and am having major issues with the Sony software and am curious if any others have or if there are any suggestions. Ever since I got my unit the sony software has not installed directly from the device correctly and just stalls aimlessly without loading. I downloaded the software direct from the website, and this installed ok, but the unit shows up as "Error" every single time the software loads. Sony is completely unhelpful and just keeps telling me to reinstall and restart over and over again... which I have! The unit is fully recognised on my pc, calibre and digital editions, it is just the sony software! To confuse things further, my SD Card is fully recognised by the sony software... I've also followed the calibre FAQ and deleted the media.xml file from my reader, but this hasn't changed anything. I would not use the software at all, but I really would like the ability to transfer my notes and such to my computer. I've had this same problem on my Mac (10.4.x) and on my PC (vista). Any solutions out there?