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I've had this problem for months. Called and talked to tech support and no one could help me.
You know what the idiot problem was? My credit card on file was flippin' expired. Once I updated it, everything worked fine. But no one at Sony could tell me that, and this "issue" was well hidden in their help/KB as it took me 4 months to get this sorted.
Except now - software got screwy somewhere and now the Sony ebookstore is getting an error reading the 505... I swear, if I didn't dislike Amazon's Kindle and their processes, I'd be getting one of those right now...
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