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Old 09-27-2009, 07:52 PM   #31
rling
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rling began at the beginning.
 
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Posts: 90
Karma: 12
Join Date: Aug 2009
Location: Adelaide, Australia
Device: Mentor Lite, Nook Color, Pocket Pro
Quote:
Originally Posted by gargoyle67 View Post
@Pilotbob, They do have terrible customer service (for me anyway)
No problems with mine. Preordered it, notified on a Monday they were shipping, and I got it Thursday am here in Australia.

Had to RMA the unit last week due to paint problem. Again, no problems with communcation. Dropped them an email Thursday pm, and got the receipt overnight (local time) for RMA instructions.
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