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Originally Posted by gargoyle67
@Pilotbob, They do have terrible customer service (for me anyway) I ordered mine on the 22nd I've sent 5 emails, 4 to support@astak.com and 1 to sales1@astak.com and I've still yet to hear from them ! I've also tried phoning them (internationally I'm in the UK) And just get the auto recorded response "all our lines are busy, Please call back or email for a faster response" Yeah right. Still don't know if my pocket pro even left the US, Shit customer care what ever way you look at it. |
Well, that's a bit different than...
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I sent an email and didn't get a reply or call back after 6 hours.
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...don't you think? Believe me, I am no way standing up for Astak... just saying that the expectations might be a bit high in this one case.
Of course if they say on their web site you get a call or response within 1 hour and it takes 2 days... then yes, that is bad.
BOb