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Old 09-27-2009, 04:44 AM   #5
Xerxes
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Xerxes has learned how to buy an e-book online
 
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Posts: 355
Karma: 90
Join Date: Sep 2009
Location: Houston, TX
Device: Astak EZReader, Pocket Pro
Quote:
Originally Posted by gargoyle67 View Post
@Pilotbob, They do have terrible customer service (for me anyway) I ordered mine on the 22nd I've sent 5 emails, 4 to support@astak.com and 1 to sales1@astak.com and I've still yet to hear from them ! I've also tried phoning them (internationally I'm in the UK) And just get the auto recorded response "all our lines are busy, Please call back or email for a faster response" Yeah right. Still don't know if my pocket pro even left the US, Shit customer care what ever way you look at it.
And Robert has gone missing for a couple of days it seems. That really sucks. I ordered on the 25th and it said I should get it on the 1st. Being international though, I know it would be as zippy or in order but, yeah that's slacking. Hell I only went with them cause I seemed like everyone was having a pleasant experience.
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