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Hi Cloud,
it seems like the Illiad display is extremly fragile, a lot of users have reported the problem with the broken screen.
You can be lucky with the 275 Eur answer, I had to buy a whole new device because they've told me that my unit was "damaged beyond repair". As I've explained in another thread I'll have a lawyer looking into this. We have now two devices, if a simple switch of the screens gets the old damaged unit to work again we will file a criminal complaint for fraud against Irex.
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