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Originally Posted by fugazied
Not only have they often briefly 'lost a customer' when they do it, they often permanently lose a sale because the customer goes to the pirate bay or somewhere.
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In this case: somewhere else. But still, they won't buy from you anymore.
Quote:
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If you don't give customers an easy and efficient way to get the material they want they will get it elsewhere, it's Internet sales 101, the publishers are having a hard time adjusting to it with their regional publishing contracts.
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