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Sony support has decided to credited me the cost of the book, noting:
"We apologize for any difficulties or limitations you experienced using our
Connect service. It is very important that we receive this type of feedback
so that we may better serve our customers. We have forwarded the
information to our support team for correction. Unfortunately we do not
have an ETA of when the problem will be corrected. We will update once it
has been corrected from Publisher."
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