MobileRead Forums - View Single Post - Recently Purchased a Cool-ER

AJW · 09-24-2009, 04:47 PM

Well, I tried the upgrade tonight and boy was that a mistake!

My Cool-ER didn't respond as it indicated it would in the firmware upgrade instructions and nothing really happened after a greyscale screen showed up.

Now I can't get the unit to get past the greyscale screen by attempting to start the F/W upgrade or a normal reset.

I'm exchanging email with the cool-er support people at the moment and they're indicating that they'll send me out a return label and when they receive my faulty unit they'll send out a replacement.

09-24-2009, 04:47 PM	#6
AJW Compulsive Book Collector Posts: 27 Karma: 10 Join Date: Sep 2009 Location: Northamptonshire, UK Device: COOL-ER, iPhone3G	Well, I tried the upgrade tonight and boy was that a mistake! My Cool-ER didn't respond as it indicated it would in the firmware upgrade instructions and nothing really happened after a greyscale screen showed up. Now I can't get the unit to get past the greyscale screen by attempting to start the F/W upgrade or a normal reset. I'm exchanging email with the cool-er support people at the moment and they're indicating that they'll send me out a return label and when they receive my faulty unit they'll send out a replacement.