Hi RobertB,
I seem to find the state of affairs regarding the colored pocket pros a bit confusing, so I think everyone would welcome some more information on how things are going to progress related to them:
1. You claimed that the colored units will be colored plastic, but so far reports indicate that only the Slate Blue is made from colored plastic under the rubberized coating, the rest (the maroon definitely) is gray/white under the colored paint.
Is this going to be so in the future, too? Is the maroon (and possibly the rest) going to remain gray underneath (and therefore if paint begins to peel or the unit accidentally gets scratched, it becomes way uglier than it was matching colored plastic underneath as with the Slate Blue) or will you finally sell units made of maroon red plastic underneath the maroon coating? I really don't want this to sound as an accusation, but it would definitely matter for my and probably lots of other people's decision making and I think we deserve a straight answer to this question (and I believe a similar answer to clarify the state of affairs on the two other colors is warranted, too).
2. It is nice to have a reduced sale price campaign for the colored 5" units, but it is kind of hard to buy them if they are out of stock on the webshop. Will you get further stock before the end of September?
If yes, in what state and of what manufacturing kind (see question one) will that stock be?
If not, are you going to prolong the reduced sale price for the colored units due to the manufacturing problems and due to it being not orderable, or will it at least be possible to pre-order before September 30 with the reduced price (in which case it is even more important to get an answer to question 1)?
3. If the coating problems prolong or manifest later in the future even with the batch with proper paint setting you now claim to have, is Astak going to replace those as well, or does the free-shipping and replacement offer for the paint-related problems going to cease at some point?
Make no mistake, I don't accuse Astak or you for these things nor do I try to force Astak do anything, I would just like to get information to make decisions upon.
To be honest, I like the Maroon color but if in the future it starts to manifest problems and become gray in patches or all over, that would be ugly. With the Slate Blue it would at least be blue underneath which would possibly make it acceptable even if such units are not going to be replaced anymore at that time. Combine that with my being in the UK and not in the US, you can understand it is a slightly tougher decision to make than if I were in the US.
Thanks in advance and best regards,
Robert Varga
Last edited by robvarga; 09-24-2009 at 03:12 AM.
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