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Old 09-24-2009, 02:37 AM   #3
mgmueller
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Posts: 3,308
Karma: 13024950
Join Date: Nov 2008
Location: Augsburg (near Munich), Germany
Device: 26 Readers, 44 Tablets
Quote:
Originally Posted by csskkai View Post
I'm in need of some help.
I don't know quite how to describe my problem so here are some pictures.



It originally happened on a regular page of a book. When I turned to page to try to get rid of it, it didn't go away, so I tried to restart the reader. Now it is STUCK on the starting up image. The picture I uploaded is what it's stuck on.
I can't do anything to it! I tried the little button on the back and it won't reset. I tried to restart it but it doesn't do anything. Sometimes the button next to the on/off switch flashes yellow.
I connected it to the computer with the usb cord to try to charge it, but I'm not sure if anything is happening.

Can anybody please help me figure out what to do next?
This is so depressing I love my reader and now it's dying.
If your problem are the "bars":
It looks like ghosting. Meaning the (partial) "imprint" of a page you've read before.
Theoretically, this should disappear when turning pages.
Obviously, it didn't...
I'd try, quickly "thumbing" through a book with a few very dark pages/graphics. Those graphics should "overshade" the "imprint" and it should be gone.

If your problem is that the reader won't start anymore:
The usual: Charging the battery completely, resetting the reader (in the worst case, hard reset, which deletes all the content).

Last edited by mgmueller; 09-24-2009 at 02:40 AM.
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