Quote:
Originally Posted by theducks
Have you ever filled out all the US Customs forms needed to ship a commercial product? PITA
Individuals shipping gifts usually have it asy.
And before you suggest it  I had a friend and customs agent down under advise me to never falsify a customs document (gift, being a common one) as a business. If discovered, Every item you ship will get extra scrutiny...Forever 
(I also got tips on how much can be shipped, where it is not worth their effort to collect  duty)
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I am just asking in general what is the problem they are seeing.