Originally Posted by jojo81
yeah it is a bit bad considering they are going to lose custom because of it, i am in no way prepared to hand over my hard earned cash o a company that cant be bothered responding to a simple but important query.
thanks for the link btw
This is Robert B from Astak. Did we slip up? That is unacceptable and we will look into this. We pride ourselves on great customer service. IF we failed you then I am VERY humiliated and sorry.
We are going to check up on this! PLEASE leave me a private message with the details and what day and what time. It is NEVER a bother responding to anyone and this will NOT be left alone.