Quote:
Originally Posted by EowynCarter
Bookeen don't send mail in some case, the transporter does. Mails like this are sometime labeled as spam too.
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I know how my spam filter works and I got mail from neither Bookeen or FedEx. Obviously they don't need to let me know anything when they're repairing a faulty device, but it would be useful to know I hadn't lost anything.
At least it was repaired under warranty, which is all that matters, even if they didn't keep in touch.