Quote:
Originally Posted by EowynCarter
In what circumstances ? They're usually fast to respond when you ask question they do have an answer to.
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Little questions like, "Have you received the Cybook you told me to send to you?", "Can you tell me when you think the repair will be finished?", "Can you tell me the tracking code when you post it back?"
I ended up having to get a re-delivery because I didn't know the reader was being sent. If I'd have had a simple, "It's on its way - here's the tracking number" I could have arranged to have worked from home.
Having said that, they fixed the faulty chip without complaint.