Quote:
Originally Posted by EowynCarter
And "support" to me is : providing bugfixes (The opus need that but it will comes). Providing replacement / repair when the reader got broken, bookeen certainly does that part. (And in my case, they managed to surprise me by how fast they where).
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I think, an important part of support is "can easily be reached via phone and/or email" AND "quick and duly answering of my calls/emails"... Not one of Bookeens strongest features...
BTW: You're right, having a good repair service is nice, but with dropping prices that (sadly) becomes more and more useless... (some devices even can't be repaired anymore!)