Thread: Dual firmware announcement
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Old 09-22-2009, 03:11 AM   #326
HarryT
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Quote:
Originally Posted by AlexBell View Post
I'm sorry, I don't agree at all. I can't imagine any firm offering worse customer service than Bookeen does, which is why I now use an ECO reader and enjoy excellent Australian based service.

Regards, Alex
Depends what your priorities are, Alex. The Opus has the best ePub support of any device that's currently on the market. One cannot "knock" Bookeen for that - they've done a superb job. Yes, it crashes on the odd occasion, but not frequently enough to be a problem (for me).

As far as "support" goes, what problems have you personally experienced? I've always found Bookeen's support to be helpful and efficient on the occasions that things go wrong.
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