MobileRead Forums - View Single Post

patatan · 09-21-2009, 11:53 AM

iRex has answered very quickly:

"I'll send you a return box to picking up your defective device for our repair."

I asked then how much it would cost:

"We have to investigate this, for the investigation we require prepaid 75 service credits,
this service credits you can purchase in our web shop:
https://www.irexshop.com/index.php?cPath=23_32
After we received the order we'll send you a return box to pick-up the device for our repair center.

In the worst case (When the PCB must be replace) 225 service credits extra. But in case of manufacture fault we'll refund you all the prepaid cost and repair the device under warranty."

1 credit=1€ so in the worse case 300€ (plus shipping fees?)

Very correct but not very definite.

I have experience soldering but did not want to risk damaging the device. As Kent Walters said "the most difficult part will be removing the back cover without damaging anything". I risked instead the aesthetics and here is the DR100S after the operation: with a scar, but fully working.

I sawed a little square of the plastic cover over the charging hole, soldered the "mini B USB socket" (thank you, Kent Walters) and put again the little cover.

09-21-2009, 11:53 AM	#4
patatan Enthusiast Posts: 30 Karma: 62 Join Date: Dec 2007 Location: Spain Device: Cybook Gen 3, DR1000S	iRex has answered very quickly: "I'll send you a return box to picking up your defective device for our repair." I asked then how much it would cost: "We have to investigate this, for the investigation we require prepaid 75 service credits, this service credits you can purchase in our web shop: https://www.irexshop.com/index.php?cPath=23_32 After we received the order we'll send you a return box to pick-up the device for our repair center. In the worst case (When the PCB must be replace) 225 service credits extra. But in case of manufacture fault we'll refund you all the prepaid cost and repair the device under warranty." 1 credit=1€ so in the worse case 300€ (plus shipping fees?) Very correct but not very definite. I have experience soldering but did not want to risk damaging the device. As Kent Walters said "the most difficult part will be removing the back cover without damaging anything". I risked instead the aesthetics and here is the DR100S after the operation: with a scar, but fully working. I sawed a little square of the plastic cover over the charging hole, soldered the "mini B USB socket" (thank you, Kent Walters) and put again the little cover. Last edited by patatan; 09-21-2009 at 12:03 PM.