Quote:
Originally Posted by JenPen1
I have been trying to uninstall the new version of Sony, but it isn't showing up in the CP in the uninstall section.  When I try to download it I get a message telling me that it is already installed. When I go to C: drive I can see it there but am unable to uninstall it from there.
I had the old version installed and then installed the new version, which seemed to be working fine. However I had a system crash and since then Sony has not co-operated at all. Adobe Digital, Overdrive and MS Reader are all fine.
I had been trying to follow autumnsong's advice, but am unable to find the program in the Add/Remove Programs.
I'm sure that I must be doing something really dumb, but haven't had a light bulb go on in my head today!
I will keep searching on MR for more info, but so far haven't found exactly what I can use to help me.
Thanks
Jen |
Have just talked to Sony helpline and he remotely connected and found the program (I had been looking under Sony and the application is actually under eBookLibrary by Sony
)It was deleted and the new version reinstalled. I found him very helpful and he informed me that we would be notified by e-mail ( if your e-mail address is on their site ) about the new update which is still being worked on!
Thanks
Jen