Quote:
Originally Posted by ifonline
...and your long, drawn out theories as to why the screen is better/worse than other devices is also going to be ignored by Sony. The only way to send a message to Sony (or any other manufacturer) is financially... if the product doesn't sell, then they will do something. However, as long as the product sells beyond a minimum threshold, then Sony is going to consider it a success.
And the closer sales get to that minimum threshold, the more Sony will consider your complaints whining and simply ignore them, no matter how detailed they are. Sorry, but money talks.
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In other words, your complaints and my comments are pointless. If money is the only thing they listen to. Whereas competitors who look at these complaints and my comments may find my responses useful and yours less so. As I noted myself, they can hit Sony in the pocketbook by addressing these issues in their own devices, by looking at the flaws in the competition.
For prospective customers, I usually find reviews or comments that highlight not only a flaw but why it seems to be there to be more influential than simple "too shiny, it's worse than the last one" statements when affecting the buy/do not buy decision. That's why reviewers like to point out the cons with more detailed explainations about why they didn't like (or were bugged by) something in a product.
In the end, the screen is shinier than the non-touch ones, and it doesn't have to be; other resistitive-based touchscreens don't shoe this issue, so there's something about the materials they used which caused this to occur. Why they didn't notice it in a second-gen touch device in the prototyping phase are probably due to the failure to account for how people who aren't Sony engineers use them in the real world... as most other second-generation or third-generation devices I see these days usually address issues in previous designs rather better (2g iPod's speaker, Kindle 2's button placement to fix accidental page turns, PS3 Slim fixing the bulk and heat issues, PSP2000 and 3000 improving screen visibility in bright light, CFL bulbs going from large round torus designs to smaller curly shapes to fit regular fixtures, the DS Lite being more ergonomic than the fat DS, etc).
If something doesn't work, it's usually better to figure out why, especially if you're trying to dissuade others from buying something.