Quote:
Originally Posted by kazbates
Being lazy, I'm not going to go back and read all the pages of posts here, so if this has been reported forgive me. I am having the worst time with EBL 3.0. To be honest, my problems occurred before with EBL 2.5 but I had hoped that upgrading to the newest release would fix them. If I use the software with out connecting my reader to the computer, it works just fine. However, whenever I connect the reader, do whatever I need to with my libraries and then depress the Eject arrow for the reader, the EBL software freezes. The reader ejects okay, but the software hangs and becomes non-responsive no matter how long I wait. I have to use the Task Manager to kill the software but even after that, the problems with EBL continue to effect my system so that I can't even run Shutdown. I have to do a hard shutdown and reboot to get everything working again. I have already changed the DEP as per Jon's above suggestion, something I did a while ago. I've contacted Sony through email and they told me that it would be better if I give them a call. I HATE calling support centers! Anybody here have any suggestions?
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In the beginning, I've lost all my collections about 4 times. Same as you: I've ejected the reader from EBL 2.x. Since then, I close EBL x.x and then simply disconnect the reader, not even ejecting it from VISTA. Haven't lost anything since then.
BTW: Jon's suggestion for DEP by default had been checked already on my system. I had to go for option 2. My guess: VISTA treats EBL as an essential service, so I manually have to exclude it. Now it's working perfectly. (Had to exclude my PDF driver as well, respectively have deleted it in the meantime. The PDF driver didn't crash EBL 3.0, but has caused problems with Outlook and other applications after having installed EBL 3.0.)