MobileRead Forums - View Single Post - Amazon: "Refurbished" Kindle 1's for $149

Vector · 09-19-2009, 01:39 AM

I've been lurking for the better part of two years but now feel compelled to chip in.

I used a Kindle 1 from January 2008 until the display died in July 2009.

I had a Kindle DX for less than a week in June. It did not display all pdf files properly. I returned it more because of the abysmal performance of customer service than the defect in the device itself.

I ordered a refurbished Kindle 1 a few days ago and the result was a nightmare. It was not registered and I could not register it. Apparently, one was registered to me but not the one they sent me. Customer service asked me for the serial number. I told them and they had no record of any such Kindle existing. They promised to fix the registration issue within 48 hours. When I got off the phone with them I found the display was frozen. Nothing would unfreeze it. I tried a paper clip restart several times with no effect. The Kindle is packed up, ready to go back.

My advice to anyone considering buying a refurbished Kindle or any Kindle: Don’t do it!

09-19-2009, 01:39 AM	#66
Vector Senile Delinquent Posts: 96 Karma: 510 Join Date: Sep 2009 Location: New Sweden Device: several	I've been lurking for the better part of two years but now feel compelled to chip in. I used a Kindle 1 from January 2008 until the display died in July 2009. I had a Kindle DX for less than a week in June. It did not display all pdf files properly. I returned it more because of the abysmal performance of customer service than the defect in the device itself. I ordered a refurbished Kindle 1 a few days ago and the result was a nightmare. It was not registered and I could not register it. Apparently, one was registered to me but not the one they sent me. Customer service asked me for the serial number. I told them and they had no record of any such Kindle existing. They promised to fix the registration issue within 48 hours. When I got off the phone with them I found the display was frozen. Nothing would unfreeze it. I tried a paper clip restart several times with no effect. The Kindle is packed up, ready to go back. My advice to anyone considering buying a refurbished Kindle or any Kindle: Don’t do it!