Thread: Blue Pocket Pro finish already coming off
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Old 09-18-2009, 08:22 PM   #66
griffonwing
Suave Swabby, Savvy?
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Posts: 1,602
Karma: 520350
Join Date: Jun 2008
Location: Harrison, ARrrr, USA - southern Ozark mountains
Device: Slate Blue PEZ (Astak Pocket Pro), CVSCX-9300 Quad-band watch phone
Quote:
Dear customers,



We are aware of a manufacturing defect in the casing of some of the 5-inch Pocket PROs. If you have noticed some defects in the paint or casing of your device, and would like to exchange it for a brand new unit without any blemishes, please email us at support@astak.com, or call toll-free 866-368-8788 Mondays-Fridays, 10-6pm, Pacific Standard Time. We will issue you a shipping label so that you do not have to pay any shipping fees. We are trying our best to handle this unforeseen situation and have notified our manufacturer.



Thank you for your patience,

The eBook Reader Team
They are listening.
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