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iris · 02-28-2007, 08:01 AM

I had the same problem (using Sunrise XP v. 2.03 on Win2K). It worked perfectly first, but then all of the sudden this runtime error appeared, the same as pritchett4 describes, and I've seen several other messages on this forum referring to the same thing. Once that message appeared in Firefox (my preferred browser), I tried to clip to Sunrise in IE, but there the same thing happened.

I first tried reinstalling without uninstalling first, because I didn't want to loose my settings, but that didn't solve anything. So I uninstalled everything, then resinstalled everything, as cgraansma suggested, and indeed, it worked again. Or at least for a little while. I got the same error message again after clipping a few pages, and had to repeat the whole uninstall/install process.

One thing I can suggest -for bugtracking purposes- as "abnormal" in my clipping behaviour around the times that Sunrise failed, is that I was trying to save a page that had a special character (a curly quote) in its title, which was then automatically also part of the Sunrise document name. I just tried clipping another page with a special character in the title, and indeed, there's that runtime error again.

02-28-2007, 08:01 AM	#5
iris Junior Member Posts: 1 Karma: 10 Join Date: Feb 2007 Device: Palm T\|X	Runtime Error caused by special characters? I had the same problem (using Sunrise XP v. 2.03 on Win2K). It worked perfectly first, but then all of the sudden this runtime error appeared, the same as pritchett4 describes, and I've seen several other messages on this forum referring to the same thing. Once that message appeared in Firefox (my preferred browser), I tried to clip to Sunrise in IE, but there the same thing happened. I first tried reinstalling without uninstalling first, because I didn't want to loose my settings, but that didn't solve anything. So I uninstalled everything, then resinstalled everything, as cgraansma suggested, and indeed, it worked again. Or at least for a little while. I got the same error message again after clipping a few pages, and had to repeat the whole uninstall/install process. One thing I can suggest -for bugtracking purposes- as "abnormal" in my clipping behaviour around the times that Sunrise failed, is that I was trying to save a page that had a special character (a curly quote) in its title, which was then automatically also part of the Sunrise document name. I just tried clipping another page with a special character in the title, and indeed, there's that runtime error again.