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thanks guys, I'm running xp, and i've authorised everything.
i've spoken to sony tech support (whom seem neither technical or supportive! they don't even have a department for readers!) they seem stumped as to the problem because I'm not getting any error messages, sony library just won't open and adobe just doesn't seem to recognise i have a reader plugged in!
They're apparently going to get back to me over the next few days.
I asked them if it was a problem with my reader or the software, and if i had a new one would it do the same thing, they said it would, but whether they're just saying that who knows!
i've even tried the system restore to a point before having the reader to no avail! Very frustrating lol!
i will let you all know how i get on!
thanks for all the suggestions
andi
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