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As this thread is still going and looks like people are still interested in my misfortune, i'll give a quick update.
I applied for an RMA from B&H Photo Direct via email, i'm not spending ages on hold on an international call! They told me to contact sony.
I spoke to a nice helpful woman using Sonys web-chat support feature, she ran me through a few things, which I know would not work as I had already tried them. She confimed the unit was defective and gave me the site for repairs.
I tried to fill in the details for repair but it requires a US address and phone number.
I replied to B&H Photo Video and said that I spoke to sony customer support and they confimed the unit needed replacement.
I got a reply today from B&H photo Video with an RMA number and shipping details.
So after a bit of "ping pong" between sony and B&H Photo Video it looks like I am getting somewhere.
Off to the post office today to send the parcel back.
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