Quote:
Originally Posted by luvduchovny
I tried the DEP tip and it's still crashing on my sister's computer. (I still have the old school PRS 500 and have no problems). She doesn't make pdfs so she wouldn't have a pdf driver that would conflict, but I'll look around anyway.
By the way if you go through Sony's web chat all they suggest is installing the ebook software in SAFE mode (that did absolutely nothing).
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Sony's tips didn't work at all for me.
I've deinstalled the drivers and have followed all the other suggestions by the letter. No difference at all.
XP compatibility mode made it work once. I probably killed that by fooling around with the sync feature, which (based on my thread) seems to be crashing for even more people than simply drag & drop.
DEP made it work on both of my Vista units.
But as you see in my example: My PDF driver was causing damages in parallel.
So, as JSWolf says, it may be anything, working in the background.
If DEP wouldn't have worked for me, I would have installed it in an isolated Virtual Machine, which would have been fastest for me, as I've got a pre-prepared XP-instance ready, without any 3rd party applications.
On XP, it should be working anyway. Majority of negative reports has been on Vista, some on Mac.