Quote:
Originally Posted by EowynCarter
Have you ever programed on an e-reader ?
Do you know how things works at bookeen ?
Nope. You can't judge something unless you have all the facts.
Yes, there was some serious screw up. I'll have to wait a bit for firmware, so what ? Not the end of the world.
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Oh Puh-LEEEEEEZZZZ! I've cracked open an e-ink ereader and gotten down and dirty with the (must I remind you that it runs LINUX?) OS and apps. So please don't try to pretend that programming a LINUX device is somehow "mystical" and "unbelievably complex" simply because it's got an e-ink screen and display controller. Besides, you *do* know, don't you that one can *BUY* a full-blown Samsung S3C2410 or S3C2440 development kit (which includes the cpu and either a 3.5" or 7" LCD display) for around $160 on eBay. Except for the lack of an e-ink display, it's got EVERYTHING for development. Do *you* have one? I do.
As for knowing how things work in the development section of Bookeen, I'd have to say I have a pretty darned good idea from their lack of success in meeting their stated deadlines.
But just to make my point, let me state - again - that failing to meet their own published release dates by more than ONE YEAR not only pisses off their current customers, it also ensures that *potential* customers will go elsewhere. For two reasons. First, potential customers will see that Bookeen's own website and publicity releases do not show favorably on their dedication, competence and clarity. Second, many potential customers for a product come to that product because of word-of-mouth advertising from *HAPPY* current customers. Given Bookeen's ongoing attempts to PISS OFF their current crop of customers, I can well imagine how many potential customers have been driven off by negative word-of-mouth.
I realize that in a "perfect world of customers", potential customers would be stupid and eager to accept any dribble with the gladness of of Oliver Twist asking "Please, Sir. May I have some more?" But we live in a real world where customers are fickle enough to *demand* that the company act under the rule that "THE CUSTOMER IS ALWAYS RIGHT" - something which I do not believe Bookeen has learned.
Derek