It is not surprising that many people are skeptical of Li-ion battery technology having grown up in the era where ni-cad and ni-mh were popular. In fact many salespeople in Singapore still tell their customers to charge the battery for at least 6 hours before use even though such an instruction is not in the manual.
But in order to convince, there must be some evidence or data to back up the claims that there is indeed no memory effect. Mr Isidor Buchmann has created a wealth of infomation about the batteries we use today as well as how to maintain the batteries in order maximize its use. The website can be found
here.