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That is some story. I like it. No, not that you lost a Sony laptop, but the part about the fire hose and the rest of the drain system.
I have had several Sony laptops over the years and have never had a problem with any of them. I have used customer service for only an LCD monitor that went bad and they were more responsive than the majority of other vendors' customer service departments that I have called over the years.
Sorry it happened and it is a great story.
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