Quote:
Originally Posted by John F
Yes, my memory failed me about holding down the button and timing. But I still have not heard Robertb say what the time should be for page turns? This thread is now five pages, and how many times has Robertb replied? How many times were specific to the problem?
Why isn't Robertb saying something like: "Have you seen the video of how fast the new Sony 600 can scroll around a page? There no reason we shouldn't be able to turn pages in .2 seconds. I'm not going to let the factory off the hook so easy, I'll demand that we get the page turns that fast. After all, by god, we're the company that listens to our customers. If we can't get it done, I'll gladly issue refunds (including shipping costs). And by the way I'm in the process of updating my blog with the current correct times for page turns, but you know what it is like getting those Taiwan factory web guys to do anything quickly."
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I don't mean this in a personal way, John. I've found many of your posts to be thoughtful and interesting. That's why I'm a bit surprised at how you've chosen to phrase the last few comments -- tweaking others for spinning by putting your own spin on the matter, for example.
As for why Robertb doesn't say the above, I suspect it's because he would like to continue having his job! Denigrating your own product and your factory supplier in a public forum is simply foolish and self-destructive.
That said, I do think that you conveyed Robertb's can-do, enthusiastic attitude squarely -- the overall impression of "I want to make the Pocket Pro the best that it can be and I want every customer to be as happy as I can reasonably make them" seems to be accurate. Why, then, should we mock it?
Also, that said, the overall issue of page-turn time is a big one for me. It was one of the reasons I resisted buying an e-reader for so long. Robertb's many statements about the Epson controller and the faster page turns did, in fact, get my attention. And I would be very upset indeed to find that I've been misled about that. I dare say, since I've preordered a Pocket Pro and (based on your sig/profile) you have not, that I have far greater cause to be angry if that were to happen! However, as stated, it's a problem that seems to have been addressed quickly and effectively -- long before most people will ever get their Pocket Pros.
Nobody is saying that the Sony 600 isn't fast. Perhaps in Robertb's secret heart he fears that the 600 is faster than the PP will ever be. But I would also tend to believe that months ago, when he was talking up its "near-instantaneous" page turns, he honestly felt that the PP was a significant leap ahead of the devices he could compare it to. I doubt very much that Sony saw fit to send him a test copy of the 600 or taunt him with a video of it flipping pages! (Though I must admit, that would've been quite funny to witness!)
