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only 2
I only went through 2, it took me about 2 weeks to cause the unrecoverable problem. They offered me another one, but I figured I would just break it again. So I asked if the problem would be fixed in this software update, but they said no it wouldn't be. Waiting on the refund process now, I figured they probably would not be too happy with me for breaking another one.
Their CS has been pretty responsive though this last person apparently doesn't know the "rules" of shopping online, though shalt never give out ones credit card number to someone who asks for it in a email.
In a previous life I did some QA testing on printers, turned out I was really good at breaking things.
I was thinking about getting an Opus to replace my Cool-er but I suspect with all the issues its been having with crashes that I would probably break it pretty fast. My EB1150 is sturdy and has time tested software, it might not be expensive but its does its job really well.
Amy
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