Quote:
I have become quite familiar with resetting my PRS 600 - as I talked with customer service about my EBL problems they have had me reset it a number of times.
Everything is the same in the above quote except for step 3. Instead of holding the Mark button. You hold the back button (looks like this "<") and the volume up button. You may have to hold it for up to 1 minute. It will ask you if you want to delete all content and reset it to factory settings... you then push the options button for "yes" and the screen will flash a few times then restart itself (no need to push the power button in my experience. You then get back to the original welcome screen and the initial setup of your reader.
Hope that helps.
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I tried to hard reset using your instruction.
While I can reset my device clicking the reset button for a second, and then powering on, the device didn't turn on when clicking the reset for 5-10 seconds (sounds weird but that's what happened).
Have anyone ever managed to hard reset the device?
I feel desperate since I've been trying to run the reader for a day now and couldn't find any solution to the firmware failure.
Any suggestions?