[Dr. Drib]

I love this program, even with some limitations that I haven't figured out yet, or ones that are not yet implemented.

The program is extremely powerful and versatile, and can do tons of things to good advantage.

A couple of questions, however:

(1) How do I change to smart quotes? Can someone walk me through that?

(2) How do - or CAN I - change the way author's names are displayed once a file is inside the Reader. I want them to read like this: Last Name, then First Name. But I want to do this NOT inside the file that lists author and title. (I'm talking about the Excel-like file structure when one loads Connect.)

(3) I like to use the word "by" in designating an author. I want the "by" on a different line than the author's name. This is inside the file, when viewing this info on the Reader.

Thanks,
Don