Being continually frustrated by the idiotic CONNECT eStore, I finally emailed them with three comments.
First, I noted the ridiculously small type that makes it impossible for me to read anything on the pages without a magnifying glass. I pointed out that every other webiste in the free world can be enlarged with Firefox very easily to any size desired.
Second, I pointed out how stupid it is to have to click on a book icon just to be able to read a blurb about it. Then, have to click on "more" to read the entire thing. I suggested their developers go to the Netflix site to see how it should be done...there you just hover the mouse cursor over any DVD and you can read a complete description of the film. If you click it, you get all sorts of additional info. Not exactly a new concept.
Thirdly, I pointed out another annoyance: if you go into a category of book, scroll down and click to read the blurb, when you go back you are right at the top of the page instead of where you just clicked, so you have to scroll way back down to where you were to continue.
I can't see any way they could make shopping for books there any more annoying and tedious.
So, I finally got an email reply. They pointed out that to make the type larger, you just hit the Size button on the Reader to get S, M & L!
I wrote back that I KNOW how to make the type larger on the Reader. I wrote about the CONNECT eStore. I asked them to try actually reading my original email, if they know how.
I just got a reply from them noting that my question was far too technical to handle by email, and I should call them.
Right up to par for Sony.
