MobileRead Forums - View Single Post - PRS-300 Device not recognized

Traclo · 09-10-2009, 01:08 PM

Hello!
I am hoping someone can help me try and fix this (it is disappointing to spend so much then have it not work).

Here's the problem.
I am using Win7 x64, PRS-300
At first I tried to get the eBook Library program working. I installed it and tried to run it. Didn't work. Luckily someone on these boards suggested to just run it in compatibility mode.
It now runs fine. I can connect to the store and my computer is registered.
The problem is that when I connect the reader the eBook Library simply doesn't register that it is there. All that happens is windows pops up 'USB Device Not Recognized'.

Any suggestions?
What I've tried:
-Reinstalling the software
-Restarting my computer
-Restarting my reader
-Clearing the memory of my reader
-Running both XP and Vista compatibility mode on the software

Please help!

09-10-2009, 01:08 PM	#1
Traclo Junior Member Posts: 5 Karma: 10 Join Date: Sep 2009 Device: PRS 300	Device not recognized Hello! I am hoping someone can help me try and fix this (it is disappointing to spend so much then have it not work). Here's the problem. I am using Win7 x64, PRS-300 At first I tried to get the eBook Library program working. I installed it and tried to run it. Didn't work. Luckily someone on these boards suggested to just run it in compatibility mode. It now runs fine. I can connect to the store and my computer is registered. The problem is that when I connect the reader the eBook Library simply doesn't register that it is there. All that happens is windows pops up 'USB Device Not Recognized'. Any suggestions? What I've tried: -Reinstalling the software -Restarting my computer -Restarting my reader -Clearing the memory of my reader -Running both XP and Vista compatibility mode on the software Please help!