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Old 09-10-2009, 08:35 AM   #20
wallflower75
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Posts: 176
Karma: 223852
Join Date: Oct 2008
Location: Illinois
Device: Kindle Voyage/iPhone 6 Plus/iPad mini
This is what I got from Sony Support:

Quote:
Thank you for contacting Sony Support.

I'm sorry to hear that the Sony Reader resets by itself. Based on the information provided, I suggest that you follow the steps below to perform a hard reset to troubleshoot the issue:

WARNING: A hard reset will erase all content on the Reader.

1. Ensure the Reader is powered off by checking that the indicator next to the power button is not illuminated.
2. On the back of the Reader, using a pin or paper clip, press the RESET button.
3. Turn on the Reader.
4. While the screen displays Starting up... , simultaneously press and hold down the Mark button and the VOL + button until the Reset All screen is displayed.

NOTE: If Starting up... does not display on the screen, charge the Reader's battery for several hours before attempting the reset process again.
5. Press the 5 button to reset the Reader.
So I've done all that, reloaded books onto my reader, and we'll see how it goes.
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